Managed Services

Managed Services has two service lines. Managed Teams: dedicated engineers and pods from Kathmandu work inside your programme while you direct the work. Application & Infrastructure Management: we operate your live systems against an agreed SLA and own the outcome. Our team works from Kathmandu (UTC+5:45), overlapping the Middle East and Asia.

Our Credentials
Managed services team

Work

What we deliver

Two service lines under one roof — people for your programme, and operations for your live systems.

Dedicated Engineers

Pre-vetted engineers from Kathmandu embedded in your team — backend, frontend, mobile, data, QA, DevOps, and fintech specialists.

Team Pods

A complete pod of engineering, QA, and project management, managed by Innovation Next for product squads.

Embedded Leadership

A senior architect or tech lead embedded to lead your engineering work.

Application Management

Tiered L1–L3 support, annual maintenance contracts, incident and release management, and monthly SLA reporting.

Infrastructure Management

Cloud and hybrid operations, managed Kubernetes, backup and disaster recovery, monitoring, and sovereign-cloud environments.

Managed Security

SIEM operation, incident response, and security training for development and operations teams.

How we engage.

From a single embedded engineer to full operation of a live system.

Dedicated Engineer(s)

Dedicated Engineer(s)

Individual engineers embedded in your team, billed per resource per month, integrated into your tools and stand-ups.

Per resource per monthFull integrationOngoing extension
Dedicated Team Pod

Dedicated Team Pod

A complete pod — engineering, QA, and project management — managed by Innovation Next, working on your product.

Monthly team rateTech lead includedProduct squads
Embedded Leadership

Embedded Leadership

A senior architect or tech lead embedded to lead your engineering, where you need technical leadership.

Senior rateArchitectureTechnical direction
Application & Infrastructure Management

Application & Infrastructure Management

We operate your live systems against an agreed SLA — support, maintenance, infrastructure, and reporting. We own the outcome.

SLA-governedAMCL1–L3 support

Stacks we work with.

36 technologies across frontend, backend, data, and cloud.

React
Next.js
TypeScript
Vue.js
Flutter
Swift
Kotlin
Node.js
Python
Go
Figma
Java
.NET
Laravel
Django
GraphQL
MySQL
PostgreSQL
MongoDB
Redis
Elasticsearch
Jupyter
PyTorch
TensorFlow
Kafka
Scala
AWS
Azure
GCP
Docker
Kubernetes
Terraform
GitHub
Jenkins
Linux
Nginx

Proven at scale

Trusted by enterprises,
banks, and startups.

Global IME Bank
Groot Intel
NMB Bank
n-able
RisingPoint
Sunlife
Four Symmetrons
Global IME Bank
Groot Intel
NMB Bank
n-able
RisingPoint
Sunlife
Four Symmetrons
Global IME Bank
Groot Intel
NMB Bank
n-able
RisingPoint
Sunlife
Four Symmetrons
Global IME Bank
Groot Intel
NMB Bank
n-able
RisingPoint
Sunlife
Four Symmetrons
Global IME Bank
Groot Intel
NMB Bank
n-able
RisingPoint
Sunlife
Four Symmetrons
Global IME Bank
Groot Intel
NMB Bank
n-able
RisingPoint
Sunlife
Four Symmetrons

Capabilities

Built for scale.

Our engineers and operators work with the stacks that run live systems.

Node.js / Python / Java / Go / .NET
React / Vue.js / Angular / Next.js
React Native / Flutter / Swift / Kotlin
AWS / Azure / GCP
Kubernetes / Terraform / CI/CD
Power BI / Tableau / data engineering
TensorFlow / PyTorch / MLOps
Payment switch and QR / card rails
Core banking integration
SIEM and incident response
PCI DSS / KYC-AML compliance engineering
Replacement guarantee

Let's talk about your project

Tell us what you are working on, and we will get back to you.